Supply Chain Management To Streamline Claims Process
December 23rd, 2011
A new study from Boston-based Aite Group shows how insurers can drive real costs out of their claims process with good use of Supply Chain Management. The report, "Claims Supply Chain Management 2.0: moving From Cost Management to Service Delivery," says that insurers will be assisted using SCM to really make a mark in the claims process. The report from Aite Senior Analyst Stephen Applebaum states that Supply Chain Management is an opportunity to improve over the over-all customer experience and also the policy holder retention through great service delivery. Those supply chain vendors who are really looking for significant delivery service should learn to innovate and adapt their own service delivery that can bring an evolution in the supply chain management itself, as added in the report further.
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